What are the payment options?
In Valentina Natuurlijke you can pay with:
All payments are made within a secure payment environment.
My payment has failed, can I still pay?
When you log in, you can search your order in "My Account" and simply pay. You also always receive a MultiSafepay payment link with which you can still pay for the order.
Why do not I receive a confirmation email?
You will receive a confirmation of your order and a confirmation of your payment.
1. Check if our email has ended in your junk mailbox. To prevent our emails from entering your junk mailbox, you can enter the email address as "no-spam" in your email program.
2. You have entered a typographical error in your email address when entering your customer information. You can change the email address in your account next time and / or send us an email to the correct email address.
Is it safe to place an order in Valentina's Natuurlijke?
Yes, the entire web store, including the order process in our web store, is protected with an SSL certificate (recognizable by "https" and/or "blocking").
Do the prices include VAT?
Yes, all prices indicated include VAT.