Refund policy

We're so convinced you'll absolutely love our products, that we're willing to offer a 14-day risk-free money-back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Sale and clearance items

Only regular priced items may be returned, unfortunately, sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us: info@valentinasnatuurlijke.com

Returns can be mailed to:

Andreia Pereira da Silva

Valentina´s Beauty Center

Warmoezierskade 8,

2805PT  -  Gouda – Netherlands.

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you have any questions about this Policy, please contact us.

info@valentinasnatuurlijke.com

This document was last updated on July 24, 2019

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